From the team
News and advice
Claim news, road safety, and the practical things worth knowing before and after an accident. Written by the people who handle the cases.
What to do in the first hour after a cycling accident
The evidence that decides a claim is mostly gathered in the first hour, usually by someone who is shaken, sore and not thinking about claims at all. Here is what matters.
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Sorry mate, I didn't see you" is not a defence
The junction collision is the most common serious motorcycle accident in the UK, and the driver's excuse for causing it is almost always the same. Here is why it does not protect them.
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Does not wearing a helmet ruin your claim?
It is the question we are asked most, usually by riders who assume the answer has already cost them their claim. It has not.
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Filtering and your claim: what the law actually says
Filtering is legal in the UK, and being knocked off while doing it does not sink your claim. What it can do is start an argument about shared responsibility, and that argument is winnable.
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Hit a pothole? Who you claim against, and why it is harder
A pothole claim is not against a driver. It is against the highway authority, and they have a statutory defence available to them that no motorist ever gets. Here is what that means in practice.
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Winter riding: what changes about your claim
Cold, wet and dark conditions do not lower the standard drivers are held to. They do change the evidence, the arguments an insurer will reach for, and how quickly you need to act.
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